Personnalization
Description
Sizing
This style fits true to size, follow our size guide for measurements or write to us at info@soloparis.com for advice.
Care instructions
This type of leather is not water-resistant, is prone to stain & water damage, and risks the possibility of discoloration. When exposed to rain, dry with a cloth as soon as possible. If severely soaked, put newsprint paper into the shoes to absorb water and prevent it from warping. Store in a cool dry place. High-temperature drying methods (i.e., a hair dryer) should never be used, which may cause the leather to harden, crack, or warp. Light stains can be cleaned with a dry cloth. We recommend you to use a cream.
Delivery & returns
Taxes and duties
All taxes are included for EU countries. All other international shipments are not inclusive of duties and taxes, customers are responsible for any customs fees, duties, or taxes that may apply upon delivery. We are unable to calculate the exact amount of duties and taxes your order will incur, as these charges are imposed directly by the country to which the order is shipped.
Currencies
Jacques Solovière Paris can not be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR into any other currency.
Exchange & return
You have up to 14 days to return your order.
For international orders (UK included), please note that we are not able to accept refunds on special prices and pre-order items, only exchange or voucher.
For personalized item and pre order, only exchanges or credit voucher are available.
For more details, please see our Returns & Exchange conditions.